Privacy and Policy
If you haven't found the answer to your question, please contact us by email at [email protected] or in our online chat.
At Blinktransfers.com, we take the protection of our customers’ and visitors’ data very seriously. This Privacy Policy explains how we collect, use, and protect personal information provided through our website, our applications, customer service, or any other communication channel (including phone calls).
External links
Our website may contain links to third-party pages. Before sharing personal information on external sites, we recommend reviewing their privacy policies, since Blinktransfers.com is not responsible for their content or data practices.
Policy updates
We may update this document at any time to reflect legal or operational changes. Please review it periodically.
Data collection
We collect personal information only to manage transfer bookings and ensure quality service. Data may also be used to contact customers, provide updates, and send promotions.
We collect information when:
- A user registers or books a transfer on Blinktransfers.com.
- Participating in contests, surveys, or promotions.
- Contacting our customer service team.
Automatic data, such as IP address, browser, device settings, operating system, language, and navigation history, may also be collected.
In addition, we may receive information from:
- Partners and affiliates offering our services on their platforms.
- Transport operators provide details about claims, satisfaction reviews, or insurance issues.
- Social networks or collaborators sharing relevant data.
Purpose of data use
Blinktransfers processes personal information for:
- Managing bookings and coordinating with transport providers.
- Responding to customer queries.
- Keeping customer records updated.
- Sending promotions, updates, and marketing campaigns.
- Collecting opinions and feedback through surveys.
- Offering user accounts with personalized preferences.
Access to data is restricted to Blinktransfers.com employees and authorized providers.
Location data
With permission, BlinkTransfers may use device location to calculate pick-up points, estimate arrival times, or confirm service execution. These details are not shared beyond what is strictly necessary.
Sharing with third parties
Data may be shared with:
- Transport operators execute the booking.
- Partners and affiliates.
- Payment providers and banks (for payments, refunds, or fraud prevention).
- Technical and marketing service providers.
- Authorities, when legally required.
User control
Users may modify or delete their personal data by contacting [email protected]. Certain changes require identity verification.
Passwords must be kept secure. If compromised, users must update them immediately.
Users may exercise their rights under EU Regulation 2016/679 (GDPR).
Cookies
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